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最新的 Salesforce Business Analyst BA-201 免費考試真題:

1. Universal Containers recently launched a solution that leverages Service Cloud for its North America (NA) customer support team. Planning has started for the second phase of the project which will expand the solution to include the Asia Pacific (APAC) customer support team. The APAC readership team has indicated that its processes are similar to the NA team. The APAC team wants to see the high-level process areas that were used for the NA team so it car scope the key priorities for the overall business. The business analyst (BA) has scheduled a meeting with the APAC team. , Which action should the BA take during the meeting?

A) Share individual user stories from the NA implementation.
B) Review the capability model from the NA Implementation.
C) Demo the end-to-end solution from the NA implementation.

2. Cloud Kicks has assembled a new product team to launch a brand ambassador partner portal in Experience Cloud. The team is debating various ways to document the requirements. The business analyst recommends writing user stories within the Agile methodology.
What is the benefit of creating user stories when documenting project requirements?

A) User stories provide specific details about a product early in the development lifecycle.
B) User stones decrease the need for collaboration within a product team throughout the project.
C) User stones translate requirements in a way that shows a product's value to the end user.

3. Northern Trail Outfitters follows an Agile methodology for its Marketing Cloud projects. The project team creates several types of documents.
Which document should a business analyst use to. capture the software and behavioral requirements of the application?

A) System requirements specification
B) Functional requirements specification
C) Scope statement specification

4. Sprint 1 of 5 has been completed in a Sales Cloud implementation. The business analyst (BA) met with the stakeholders to prioritize the backlog for the next sprint. One of the stakeholders wants to include a medium- priority item. There is still a list of high-priority items that need to be addressed.
How should the BA communicate with the stakeholder?

A) Q Schedule a meeting to discuss the importance of the item, then re-evaluate all of the items and their priority levels
B) Q Verify why the item is medium-priority, explain the reason, and determine if the item priority was misjudged compared to other items.
C) Q Support the stakeholder in this decision, move the medium-priority item to the next sprint, and inform the development team.

5. The lead business analyst (BA) at Cloud Kicks is putting together user Stories for the new sales process that will be implemented in Sales Cloud. The lead BA is advising junior BAS on how to construct a user story.
What should the lead BA tell the junior BAs to include in a user story?

A) Include who, What, and why
B) Include technical details
C) Include the V2MOM structure

問題與答案：